Exclusively Yours When You Book Direct

Exclusive access to the members’ lounge, offering a private space for relaxation and personalized services throughout your stay.

Enjoy a personalized VIP Check-in experience, where you will be warmly welcomed and guided directly to your accommodations, ensuring a smooth start to your stay.

Stay connected with complimentary high-speed internet access available in all rooms and public areas. Whether you are working remotely, streaming your favorite shows or sharing your vacation memories, enjoy seamless connectivity throughout your stay.

Enjoy complementary local calls within Phuket province, starting with area code 076. To stay connected effortlessly with friends, family or local services during your stay.

A complimentary special gift upon arrival featuring locally sourced products. Each gift is selected to support and promote the local community and its artisans.

Start your day on a sparkling note with daily one-glass of bubbles at breakfast per adult. Savour this delightful treat as you indulge in our delicious breakfast offerings, elevating your morning routine with a touch of luxury.

Delight in a complimentary one kilogram of fresh tropical fruit from our Fruit Shop. Enjoy this one-time treat, perfect for savoring the flavours of the region. Please collect your coupon upon arrival.
• Silver Members: once during your stay.
• Gold, Diamond and Infinity Members: daily throughout your stay.

Enjoy peace of mind with our Flexible Date Change policy, customized to your Diamond Cliff Rewards membership level. After your booking confirmation, you can make date changes within the following timeframes, provided you notify us at least 7-day prior to your arrival. All changes are subject to real-time availability and applicable rates. For assistance, please reach out to our reservations team, who will be happy to help you adjust your plans with ease.
• Silver Members: Up to 2-day after booking confirmation.
• Gold Members: Up to 3-day after booking confirmation.
• Diamond Members: Up to 7-day after booking confirmation.
• Infinity Members: Up to 14-day after booking confirmation.

Indulge in a complimentary cocktail per adult at the Ocean View Pool Bar. Sip on a refreshing drink while enjoying the beautiful surroundings and make the most of your poolside experience. Please collect the coupon upon arrival to enjoy this refreshing treat.
• Gold Members: Minimum of 3 nights stay required.
• Diamond Members: Minimum of 3 nights stay required.
• Infinity Members: No minimum night stay required.

Savour a special moment with our complimentary one-time high tea set, offered per room per stay at Ocean View Restaurant. Collect coupon upon arrival. To enjoy this experience, please present the coupon and book at least 1 day in advance.
• Gold Members: Minimum of 5 nights stay required.
• Diamond Members: Minimum of 3 nights stay required.
• Infinity Members: No minimum night stay required.

Book a Super Deluxe Room, Super Deluxe Sea View Room or Grand Jacuzzi Suite and enjoy a complimentary one-step room upgrade, subject to availability upon arrival. This exclusive benefit adds a touch of extra luxury to your stay and is granted based on room availability at the time of check-in.

Experience the convenience of complimentary laundry service. Enjoy fresh, clean clothes without the hassle, allowing you to focus on what truly matters during your stay. Indulge in this thoughtful amenity and elevate your comfort.
• Diamond Members: 2 pieces per adult per day.
• Infinity Members: 4 pieces per adult per day.

Join us for exclusive Daily Members-Only Happy Hours at the Ocean View Pool Bar. Enjoy refreshing drinks and delightful bites every day from 3:00 P.M. to 4:00 PM. Unwind and soak in the stunning views while savouring this special benefit just for our Infinity members.

Unlock exclusive discounts on Best Available Rates and select promotional offers. Experience greater savings while immersing yourself in a luxurious escape. Reserved for Diamond Cliff Rewards members only.

Savour a special discount on our à la carte menu, excluding promotional items, happy hour and room services. Delight in culinary experiences while enjoying exclusive savings.

Indulge in an exclusive discount on all spa services, excluding items on the promotional menu. Treat yourself to a rejuvenating experience while enjoying exceptional savings.

Enjoy special discount on selected hotel activities, allowing you to enhance your stay with exciting experiences at an exceptional value. Make the most of your time with us.

Treat yourself to delicious meals at our partner restaurants during your stay. Enjoy an exclusive discount on the à la carte menu at Sea Salt Lounge and Grill, FUGA Beach Club and Franco Roma Restaurant. Savour exquisite dining experiences while indulging in culinary delights, excluding promotional menu.

Settle into your accommodations ahead of schedule upon arrival, ensuring a relaxed start to your stay, allowing you to maximize your time with us. Experience a warm welcome and begin your vacation stress-free. This benefit is subject to availability.

Enjoy the extra time to explore the local sights or unwind in the comfort of your room, allowing you to savour every moment of your getaway. Relax and make the most of your time with us. This benefit is subject to availability.