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HEAR FROM OUR GUESTS

Guest Reviews

At Diamond Cliff Resort & Spa, your experience means everything to us. Read real reviews from guests who have stayed, relaxed, and created unforgettable memories with us in Patong Beach, Phuket. Let their stories inspire your next stay.

Suzi wrote a review April 2025
Date of stay: April 2025
Trip type: Traveled with friends
Channel: Tripadvisor

Great location to unwind & relax.
Breakfast that is fun & filled with lots of variety.
Not overcrowded, plenty to offer & accommodating to your needs.
Relax by the pool or go for a dip in the sea across from the resort.
Friendly service from all staff.
Great spa who listen to your request.

dbatalla2016 wrote a review March 2025
Date of stay: March 2025
Trip type: Traveled with family
Channel: Tripadvisor

Where do we start? Absolutely fabulous. The fact that we have returned for the 6th time should say it all 😉
We are extremely and eternally grateful especially for Narisa (reception manager) and Wahnee (assistant reception manager) for their continuous and ongoing 5 star hospitality, personalities and warmth. Following on from these shining stars, are the rest of the resort staff, who are always ready to greet with a courteous smile and bow, or to assist wherever possible.
These people and culture are what keep drawing us back, and the resort itself is exceptional. We are spoilt with the choice of two fabulous pools – one with ocean views and amazing sunsets, the other with a water slide and a more relaxed family vibe. The breakfast buffet has plenty of choice and what better than to sit and dine with a view of the ocean?
The choices of rooms are all a luxury, so well maintained and a pleasure to the eye.
Take your pick of which restaurant you’d like to dine at, right in the resort, or go for a short walk to the main action hub of Bangla Rd and surrounds…
Or just cross the road and have a swim in the gorgeous ocean alcove, in transparent, perfect temperature water.
Thank you Diamond Cliff Resort. We have brought family members along just to experience this place. These Aussie visitors will return to your wonderful country and particularly to your amazing resort – hopefully sooner rather than later!!

Kerri H wrote a review March 2025
Date of stay: March 2025
Trip type: Traveled as a couple
Room Tip: Shuttle available each date at 2 & 4 pm each day to Patong. Walking about 10-15 minutes to main shopping area. Taxi is 300 baht
Channel: Tripadvisor

This is the first time staying at this resort. It met all our expectations. From the friendly reception staff,pool staff to the cleaners they were all friendly.
Our room was only two stories up thankfully cause there are a lot of steps at this resort. Fortunately they do provide a shuttle for the people staying on higher floors.
The room was spacious enough for two people, a/c was much appreciated after exploring the town or coming back from a swim in one of the pools. Our room was cleaned daily .
Breakfast was amazing with many options available for every type of custom. Hot and cold foods, fresh fruit , hot and cold drinks.
We were close to Patong beach (within walking distance) also laundry is only across the road.
We would recommend staying at this resort.

Shipra J wrote a review January 22, 2025
Date of stay: January 2025
Trip type: Traveled with family
Channel: Tripadvisor

My wonderful experience with diamond cliff has literally forced me to write this review 😊
First a big thanks to the whole staff of diamond cliff for making our trip memorable.
My trip started with a glitch where my daughter fell sick and we had to push our travel date ahead for a day. As my booking were non refundable so I thought the entire one night money which was around 9k baht was lost. But when I spoke to the Diamond cliff team they literally helped us and credit that amount to our room account. So whatever expenses were linked to our stay that got adjusted from that account. Like we had meals, Spa, room pantry stuff.

Adding some feedback on the room and facilities
1) resorts pictures on internet doesn’t do justice to the resort. It’s really beautiful. Especially the waterfall pool.
2) Spa- I had aromatherapy massage and foot massage which was incredible.
3) food – desert Trasimu and hot brownie – must try. For Vegetarian – order margarita pizza and ask them to add tomatoes, bell peppers and you are good to go
4) daily you got 1 kg fresh fruit which was pretty interesting and yummy.
5) amazing shuttle services as rooms are in the cliff. You don’t have to wait
6) good location- patong beach nearby , Indian restaurant is at walkable distance.

That’s it for now. Thanks team for the amazing experience.

SHAMISO D wrote a review December 30, 2024
Date of stay: December 2024
Trip type: Traveled with family
Channel: Tripadvisor

Check in was smooth. Big family friendly rooms facing the sea. Big buffet breakfast selection. Resort is located along Patong beach and within walking distance to very good restaurants. Hotel has a local fruit shop, a spa, gym and two pools located in different areas

Kristy S wrote a review June 5, 2024
Date of stay: May 2024
Trip type: Traveled with family
Room Tip: The Waterfall pool is cooler in temp than the Sunset Pool.
Channel: Tripadvisor

Our Ocean Jacuzzi rooms were fit out with everything we needed, were well maintained, comfy beds and in a great location. The staff were always so friendly and welcoming and my family enjoyed the morning breakfast buffet. The resort was always clean and beautiful. Was a nice short walk to Bangla Road or a quick tuk-tuk. The fruit shop had such fresh flavourful choices and there is nothing I can fault about our 2 week stay.

I absolutely would recommend staying here and I would book here if we return to Phuket.

Gemma H wrote a review June 12, 2024
Date of stay: May 2024
Trip type: Traveled with family
Channel: Tripadvisor

Diamond Cliff Resort did not disappoint! Myself, husband, daughter & my brothers family had a 10night stay in May & from start to finish it was fantastic! Reception staff were very welcoming, our bags were taken up to our room and the free shuttle service within hotel was great considering the amount of steps to get up to the rooms.

We were upgraded at no extra cost which was lovely, our room was clean & spacious & had a beautiful sea view! Every member of staff from reception, to restaurant, to pool, cleaners, to security, to private event staff & the hotel manager were super super nice! They just could not do enough for us! My brother was suffering from terrible toothache & the hotel contacted the local dentist who solved his problem.

During our stay we only ate in the breakfast buffet restaurant, so much variety & choice and everything was delicious! Location wise you can go for a lovely walk along Patong beach or hotel staff can arrange for a tuk tuk to come and collect you to take you to the main street called Bangla road which is full of shops, cafes, restaurants and entertainment. The main road out front of the hotel gets very busy but the hotel have security who do help you to cross.

We also booked some trips through the hotel and everything was easy.

Upon checking out we were able to use the lounge area which has bathroom facilities including showers if your flight is not until late.

I would most certanly recommend this hotel and it will always be my first choice when visiting Phuket.

Thank you for a wonderful stay!
Mrs Holding

Bournemouth wrote a review June 9, 2024
Date of stay: May 2024
Trip type: Plenty of sunbeds around the pool.
Room Tip: Traveled as a couple
Channel: Tripadvisor

We stayed for a blissful 3 weeks in April – May and it was everything we wished for. The weather was wonderful, the pool and restaurant right near our room, just perfect. We stayed on Bed & Breakfast basis and that gave us the freedom to explore the myriad of restaurants in Patong. For those that don’t know the area, The Diamond Cliff Resort is at the quiet, north end of Patong Bay.

As the name suggests, its built into the cliffside and the rooms are set on many levels. We chose the same level as the pool in block 4200. For those rooms higher up the property, they provide an on demand transport truck (free) to drop you at your level.

We checked in at the lovely reception area, manned by staff in traditional Thai silk uniforms and it’s probably the coolest spot there. We were given a welcoming drink and cold towel whilst we checked in and it was lovely.

We arrived at 11.00 and our room wasn’t going to ready until 14.00 so we were given access to the waiting lounge overlooking the pool. It is fully kitted out with toilets, showers and bottles of cold water. Even has a TV and lots of seating with access to the balcony just above the pool. It’s also just above the bar too, so that was very handy!

We got the call an hour early that the room was ready and made the short walk to 4209 and within minutes, the bags were delivered, by 2 very smiley bellboys. See photos before we trashed the place. Traditional dark wood interior, an enormous bed, Good sized bathroom, Lots of USB charging points. Good size TV. Minibar in a cupboard and a safe in the wardrobe. We found the extra clothes hangers we packed came in useful.

They provide you with 2 litres of water each day when the room staff make up your room, which is a nice touch. Even better, in the afternoon, they leave 2 chocolates each on your pillow.

The pool area, about 30 seconds walk away has plenty of sunbeds, each with a big umbrella to shade your beds from the sun, which can be fierce. The towel hut is always manned and all of the staff here are so friendly.

The Diamond Cliff has 2 pools, one at the top of the property has a swim up bar and a waterslide, this is also where the Spa area is found. There are a number of steps to navigate. Food is also available to order. The second pool is our favourite being just steps away and on 1 level . There are staff who circulate round the sunbeds with drinks and food menus and occasionally frozen ice lollies. Our favourite one was called Pakornyot or DUI. He was so friendly and efficient, always clearing up empty glasses that the younger ones seemed to ignore.

The breakfast area is overlooking this pool and the food offerings everyday would cater for all tastes. Fresh coffee, tea and many different fruit juices are available. It stay open until 10.30, so caters for the not so early risers. This is also the restaurant for lunch and evening meals. Most nights, there is a themed evening at a set price.

In your room on arrival, all guests are given a welcome gift of fresh fruit and cakes there is also a voucher for you to choose one kilo of fresh fruit form the fruit shop opposite the reception area.

The reception area has a tourist bureau for arranging day trips. Computers for internet access and staff that can arrange transport into the centre of town. This is Soi Bangla, not a place for the faint hearted at night. It’s a pedestrianised road at night and is lined with bars and clubs, each trying to outdo each other in terms of entertainment, be it music, sports or dancing girls. You have to experience it at least once when in Patong. The usual cost for tuk tuks is 200 Baht, they will try for 300 but stay firm! It’s pretty much 200 Baht into town and the same back, longer rides will obviously cost more so haggle before you get in.

I hope some of you find this useful, especially first timers to Diamond Cliff or Patong.
Im happy to answer any questions, just drop me a line.

My opinion, Diamond Cliff offers the best value for money.

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